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Disclaimer: can modify this Policy unilaterally at any time without notice. Modification may be necessary, among other reasons, to maintain compliance with applicable laws and regulations or accommodate organizational changes within the Company. Please keep visiting this page regularly to take notice of any changes we make. If you do not agree with any part of this Policy, please stop using our Platform immediately.

The website – ("Website"), the "Fleshart - Fresh Mutton Chicken & Fish Delivery" (our android app) and the "Fleshkart - Meat & Fish Online" (our iOS app) are made available by our parent company Japas Solutions Pvt. Ltd. has created this privacy policy (“Privacy Policy” or “Policy”) to demonstrate our firm commitment to protecting the information you submit while using our Platform. The manner in which this information is collected, retained, shared, stored, and processed by us is addressed in this Policy.

1. Your Privacy - Our Commitment

We respect and value your trust in us and your privacy is very important to us. We do not publish, sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this Privacy Policy to learn more about the ways in which we use and protect your personal information.

2. Policy Updates

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. Such changes shall be effective immediately upon posting to this Website.

3. Terms and Conditions STATED UPFRONT AND BOLDLY

By using this Website you agree to be bound by the terms and conditions of this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, please do not use this Website and refrain from purchasing from us online. By mere use of the Website you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. By accessing the services provided by us you agree to the collection and use of your data by us in the manner provided in this Privacy Policy. 

4. User Information Collected

Collection of Information: You can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are required and which fields are optional. You may have the option not to provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.


We will collect anonymous traffic information from you when you visit our Website. We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.

5. Use of Cookies

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are small files placed on your hard drive that assist us in providing our services. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information. We use data collection devices such as cookies on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

6. Use of the Information Collected

We use personal information to provide the services you request. To the extent we use your personal information for marketing and advertisement to you, we will provide you the ability to opt-out of such uses. You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Website's content and product offerings, and customize the Website's content, layout, and services. You agree that we may use your personal information to contact you. We use your personal information to:

Resolve disputes;

Troubleshoot problems;

Help promote a safe home delivery service;

Collect money;

Measure consumer interest in our products and services;

Inform you about online and offline offers, products, services, and updates;

Customize your experience;

Detect and protect us against error, fraud and other criminal activity;

Enforce our terms and conditions and

As otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website. We may identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

7. User’s Choice with Respect to the Information Collected

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications (inform as IT requirement) from us on behalf of our partners and from us in general, after setting up an account. You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. You may update your information and change your account settings at any time.

We reserves the right to send you certain service related communication, considered to be a part of your account without offering you the facility to opt-out.

Upon request, we will remove/block your personally identifiable information from our database, thereby cancelling your registration. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account. If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

8. Security of Information Collected

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. The secure server software (SSL) encrypts all information you put in before it is sent to us. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. Our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you. Although we will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet or telecom or other networks cannot be made absolutely secure. By using this Website you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with Information Technology Act, 2000 and rules made there under.

9. Miscellaneous

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.


We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this Website and other websites in order to provide advertisements about goods and services of interest to you.

Is your personal information completely safe with us?

We never share the personal information of customers to others. We also do not share such information to any third party business entities for their marketing or advertising purposes. 

In certain cases, it is necessary for us to share your information with third parties. Such third parties may be:

Third party service providers: Our business operations involve many third-party organisations and individuals in the performance of our functions.We may disclose to third party service providers certain personally identifiable information such as name, member ID, email, mobile number, address or the information we collect from your access and use of our Platform, including device information, location and network carrier. Further, these third party service providers may use cookies on our behalf and may receive information about your browsing and buying activity. This information is shared with third party service providers so that we can personalize the Platform for you, perform behavioural analytics and understand consumer patterns for the Platform. This information is further shared with the logistic companies and payment service providers for facilitating the delivery of Products and payment on the Platform.

Government/Law enforcement: Your personal information may be disclosed to governmental authorities or law enforcement in good faith that such disclosure is necessary to prevent, detect or investigate any illegal activities related to our Platform. Such disclosure may also be done in order for us to fulfil any legal obligations that may arise. Further, we may share your personal information in order to investigate, defend or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

Associated business entities: The Company may share your personal information with it's affiliates and group companies for offering relevant products and offers to you. If the Company and it's assets are wholly or substantially acquired by a third party in future, customer information will be one of the assets that may be transferred. This transition will take place with full disclosure of this Privacy Policy and the commitments expressed herein.

Third Party Services: The Platform may allow you to connect with other websites, products, or services that we don’t have control over (for example, if we allow you to pay through an external wallet facility then we will have to share your usage information with the facility provider). However, usage of such third-party services is subject to their privacy policies and not within our control. We recommend that you have a look at their privacy policies before agreeing to use their services.

The third parties who work on behalf of Company are subject to strict confidentiality agreements. Additionally, they are not allowed to share this information with anyone except on a need to know basis required for carrying out their functions.

Contact Us:

Please contact us for any questions or comments regarding our website or applications through below mentioned communication channles:

Email: [email protected]

Mobile Number: +91-7488720472 / +91-8235020291

Whatsapp: +91-7488720472


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